Privacy Policy
Privacy Policy
Last updated: September 2026
Mountain Bower respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, make a purchase, contact us or subscribe to our communications.
Information we collect
When you interact with Mountain Bower, we may collect information such as your:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order and purchase information
- Information you provide when contacting us or subscribing to our mailing list
Our website may also automatically collect certain technical information, such as your browser type, device information, IP address and how you interact with the website.
How we use your information
We may use your information to process and fulfil orders, communicate with you about purchases or enquiries, provide customer service, send marketing emails where you have chosen to receive them, improve our website and services, and meet our legal, accounting and regulatory obligations.
We do not sell your personal information.
Online purchases and payments
Our online store is hosted by Shopify. Information required to process online purchases may be handled by Shopify and the payment providers used through our store.
Payment information is processed securely by our payment providers. Mountain Bower does not directly store your complete credit or debit card details.
Email marketing
If you subscribe to Bower News & Beautiful Inspo or otherwise consent to receive marketing communications from us, we may use your email address to send news, new arrivals, events and other updates from Mountain Bower.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails.
Cookies and website analytics
Our website may use cookies and similar technologies to operate the online store, remember preferences, understand how visitors use the website and improve your experience.
Some services used by our website, including Shopify and associated applications, may also use cookies or similar technologies.
Sharing your information
We may share information with trusted service providers where necessary to operate our business, including Shopify, payment processors, delivery providers, email and marketing services, website applications and professional advisers.
We only share information where reasonably necessary to provide these services or where required by law.
Protecting your information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Accessing or correcting your information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
You may also contact us if you have a question or concern about how your personal information has been handled.
Changes to this policy
We may update this Privacy Policy occasionally to reflect changes to our website, services, business practices or legal requirements. The current version will be published on this website.
Contact
For questions about this Privacy Policy or your personal information, please contact:
Mountain Bower
123 Long Road, Gallery Walk
Tamborine Mountain QLD 4272
Australia
Email: hello@mountainbower.com.au
Phone: +61 43 1257746